Please be sure to quote your order number in the textfield below - and please make sure you read our return conditions below (or in our Terms & Conditions)
Unwanted Product Returns
Are only accepted if...
We have be notified by phone or email within 48hrs from receipt of delivery.
Goods will only be accepted for return if unused and in a re-saleable condition and in original packaging (Fully dis-assembled) (Unless the product is being returned due to a manufacturing fault or supplier error (See Below)
You must return the goods to us yourself at your own expense.
We suggest, if choosing this option you retain any proof of posting and ensure you use a signed for service.
Please contact us for the relevant return address for your item.
Additionally, we reserve the right to charge if the product needs re-boxing a charge of £25 per item will be deducted from the refund,
All returned goods will be inspected and we reserve the right to charge for incomplete returns. These warranties do not affect your statutory rights. Please be aware it can take up to 10 working days to process a return request and return inspections are only performed two days a week - Again, These warranties do not affect your statutory rights.